Privacy policy

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Forms

The forms listed below are used on our website. Per form we explain:

    - How we process your data
    - The purpose of the form and the data we gather

    How long is the data stored

    The stored data contains little minimal sensitive information. Because we also want to analyse the data in the future and want to compare them with the data of today, we keep the data indefinitely, unless stated different for a specific form below.

    If wish to have your data removed, please let us know per email, phone or letter.

Form: Campaigns

Data | When filling out one of our campaign forms, we will collect the following data:

- First/Last name
- Address, Postal code, City
- Email address

Purpose | We will use the data to further process your request for more information and contact you about this campaign.

Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.

 

Form: Contact

Data | When sending our contact form, we collect the following data:

- Name
- Email address
- Phone number
- Question/comment

Purpose | We process your data in order to handle your question or comments and possibly get in touch.

Analysis | We may use your data for our own internal analyses, our marketing policy and improvements to the website, so that we can be of better service to you.

 

Form: Mail-to-a-friend

Data | When using the Mail-to-a-friend option on our product pages, we will collect the following data:

- Name sender
- Name and email address recipient
- Remark
- Product URL and Name

Purpose | This form is used to send an email to the recipient, containing the sender name + link to the product + remark. These data are not used to send any other mailings to the recipients email address.

Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.

 

Form: Newsletter Signup

Purpose | We will process your data (Name, Email Address) so that we can send you a periodic mailing.

Analysis | We may use your data for internal analyses to improve our service. For a sent mailing, we analyze whether a mailing has been read (by downloading the images contained therein) and whether one of the URL links therein has been clicked and when, so that we can determine the success of the mailing and the messages contained therein.

Unsubscribe | If the unsubscribe link in the mailing itself is clicked, and this is confirmed, we will add your email address to our "unsubscribed" table. We use this table solely to further prevent the system from sending any further mailings.

 

Form: Offer request

Data | When filling out our offer request form, we will collect the following data:

- Name - City
- Email address
- Phone number
- The product for which an offer is being requested

Purpose | We will use the data to further process your request for an offer, and contact you about it.

Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.

 

Webshop: My Account / Register

Data | When registering for a (webshop) account, we will collect the following personal data:

- Customer type: private individual / company
- If Company: Company name and VAT number
- Invoice address: street, house number, postal code, city, country
- Contact info: name, email address, phone
- Delivery address(es): street, house number, postal code, city, country, title of the address

When you log into your account at a later time, we will also log with which browser/operating system/ip address.

Purpose | We use your data to process your order or request. Or to contact you if any questions arise which need to be answered before processing your order.

Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.

 

Webshop: Placing an order as Guest

Data | When placing an order in our webshop as a Guest, we will collect the following personal data:

- Customer type: private individual / company
- If Company: Company name and VAT number
- Invoice address: street, house number, postal code, city, country
- Contact info: name, email address, phone
- Delivery address(es): street, house number, postal code, city, country, title of the address

Purpose | We use your data to process your order or request. Or to contact you if any questions arise which need to be answered before processing your order.

Analysis | We can use your data for our own internal analysis, our marketing policies and for improving the website, so be can be of better service to you.

 

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Fast Service ✔️

Ask your question!

Unique Finds✨

Specially selected

Always Atmospheric🌿

Warmth & Character

1,000+

Products in stock